At Stocknock.com, we strive to provide our customers with a seamless and satisfying shopping experience. We understand that occasionally, circumstances may arise that necessitate a refund. To ensure transparency and fairness, we have outlined our refund policy below:

Eligibility for Refunds:

Refunds may be considered under the following circumstances:
The purchased digital product is defective or does not function as described.
The customer accidentally made a duplicate purchase.
The customer made a purchase in error and hasn’t downloaded or accessed the digital product.
The digital product violates Stocknock.com’s terms of service or copyright policies.

Refund Requests:

Customers must submit refund requests within [XX] days of the original purchase date.
Refund requests should be made through the customer’s Stocknock.com account or by contacting our customer support team directly.
The customer must provide relevant details and evidence to support their refund request, such as order number, description of the issue, screenshots, or any other pertinent information.

Refund Process:

Upon receiving a refund request, Stocknock.com will evaluate the request based on the eligibility criteria mentioned above.
If the refund request is approved, Stocknock.com will initiate the refund process within [XX] business days.
Refunds will be issued using the original payment method used for the purchase.
Depending on the customer’s bank or payment provider, it may take additional time for the refunded amount to reflect in the customer’s account.

Non-Refundable Items:

Certain digital products may be labeled as non-refundable, such as:
Customized or personalized digital products.
Digital products that have been downloaded or accessed by the customer.
Digital products purchased during promotional or discounted periods, unless otherwise specified.

Cancellation of Services:

Subscription-based services offered through Stocknock.com may be subject to specific cancellation policies outlined in the terms of service for each respective service.
Customers are responsible for reviewing and understanding the cancellation terms associated with any subscription-based services before making a purchase.

Changes to the Refund Policy:

Stocknock.com reserves the right to modify or update this refund policy at any time without prior notice. Any changes to the refund policy will be effective immediately upon posting on the Stocknock.com website.

Contact Information:

For any inquiries or assistance regarding refunds, customers can reach out to Stocknock.com’s customer support team via email at [support@stocknock.com] or through the contact form on our website.
By using Stocknock.com and making purchases through our platform, customers acknowledge and agree to abide by the terms outlined in this refund policy. We are committed to ensuring a fair and transparent refund process for all our customers.